Testimonials

Our team is built upon years of success and dedication to providing the highest level of service to our clients. Take a moment to see what some of our past clients have to say about us.

"We had an excellent experience with Silvercrest Realty when we short sold our home in Normal Heights.  The whole process took a little over 3 months and we didn't have to pay a dime.  Shannon was up-front and clear when she set our expectations on day one and then she followed through with what she said.  In addition, she was very responsive and professional.  We would without hesitation recommend Silvercrest to anyone interested in buying or selling a short sale in San Diego!"

Thanks again Shannon & Glen!  It really was a great experience!

Brian

I owned a rental property that was upside down by more than $200K due to the declining market conditions and, with a new baby on the way, the expenses were getting to be more than my wife and I could handle.  We were therefore desperate to get rid of the property any way possible. 
 
Thankfully, we were fortunate enough to come into contact with Shannon Keatley and Glen Henderson of Silver Crest Realty.  They advertised themselves as short sale specialists.  Having already contacted another so-called "short sale specialist," I was skeptical, to say the least.  But upon meeting Shannon and Glen, I was put at ease by their professionalism, confidence, and expertise.  It is rare these days that I come across a group who does what they say they will do in a timely manner.
 
As we worked through the sale of my properties, I was thoroughly impressed with their professionalism and the speed with which they handled my transaction.  I expected the process to take as much as six months, but in the end it took less than three months. 
 
They also took great pains to ensure that I was financially protected throughout the transaction.  As an example, they ensured that my lender waived all deficiency rights against me.  That was an essential part of the transaction.
 
I cannot thank Shannon and Glen at Silver Crest Realty enough.  I would recommend them to anyone in need of getting rid of an upside down property, and they are truly "short sale experts."

Mike

Thank you so much Shannon and Glen!  We will definitely refer your services! You were so easy to work with especially the fact that we did this all long distance! I can't thank both you and Glen enough for all your help! I just wish that my friends would fire the people they have been working with because they started their short sale process seven months before we did and still haven't closed. We were so lucky to have come across your website since you really do deliver what you state!

I went into the short sale process tentatively.  After having met/interviewed with Glen and Shannon I felt as though they sounded very competent and knowledgeable about the short sale process, but still had a healthy dose of skepticism.  However, having now completed the short sale process (even quicker than we originally thought) I can say now that the process went almost exactly according to how they explained it would go.  I would recommend Glen and Shannon to anyone considering this path. Andy

Dear Glen & Shannon,

I would like to thank you for the awesome job you did with my short sale. From the start to finish you were courteous, professional, provided excellent customer service and have been quite a pleasure to work with. You and Shannon make a terrific team. I will definitely do my best to send you referrals. Once again, thank you. My family & I can now continue to move on to a fresh new start.

God bless you,

Janet

"Glen and Shannon worked with us during our most stressful time in our life facing foreclosure. We almost gave up if it wasn't for them. Even when we thought that there was NO WAY we could sell our property, they both diligently advertise our place and next thing we know, we got an offer. They answered all of our questions and if they were not sure about the answer, they referred us to the right people. They were good about keeping us informed about the status of the short sale all throughout until the day we closed. They are very knowledgeable about short sale." ----- Jerry 

To whom it may concern,

In the winter of 2008/2009, I had the pleasure of working with Glen and Shannon from Silvercrest Realty / San Diego Short Sale Experts. For many reasons, it was a pleasant and efficient relationship.

At our introduction, Glen and Shannon provided sound advice to me and recommended that I seek legal council, which I did, in the form of an excellent attorney they recommended. Meeting with their attorney was invaluable.

From this initial meeting through the closing of the sale, Glen and Shannon worked hard, were prompt to make/return calls, and were able to use technology to its fullest when appropriate. I was able to e-sign documents right from my computer and always received quick email replies to any questions I had.

Throughout the process of selling my house, I felt a strong level of trust from them and got a sense that they truly cared about MY outcome.

Mine was not an easy sale, but they never let on. That was huge!

Thanks guys,

Sincerely,

-Zank

Clairemont Property

Genuine and Professional.

San Diego Short Sale Experts were a pleasure to work with.  Very knowledgeable, caring individuals.  They met with me and put me at ease during a very stressful time in my life.  The process was fairly easy and the deal closed, on time as promised.  Hopefully I am never put in this situation again, but I will definitely refer business their way

James

"My husband and I chose San Diego Short Sale Experts / Silvercrest Realty after meeting with Shannon and Glen to discuss our options when attempting to sell in this very difficult market.  The value of our home had decreased significantly from what we bought it for and we were faced with a potential foreclosure.  We were able to avoid the consequences of foreclosure by completing a short sale.  This was only made possible by the expertise and persistence that both Shannon and Glen used in negotiating with the lender, mortgage insurance company, appraiser, and the buyer.  They advised us throughout the entire process and were constantly available to us for all of the questions, as well as any concerns we had along the way.  One month ago, we completed the short sale of our home and couldn't be more relieved and thankful to Glen & Shannon for seeing to it that our home sold!"

Crystal & Phil

I spent a lot of time trying to figure out the best thing to do in my situation and after deciding to try a short sale I met with several agents, but Glen and Shannon were the only ones that seemed sincere, honest and the most knowledgeable about the entire process.  We had a couple of offers. The first fell through due to the buyers financing, but they got another buyer in right away and we ended up closing with them. All I had to do is sign the papers and wait for updates and then the phone call that said we closed! I highly recommend them.. great team! 

Thanks for everything!

Greg

My husband and I recently purchased a home using Glen Henderson as our real estate agent for both the purchase of our new home and the sale of our old one.  We could not have been happier with the service he and his partner, Shannon, provided 
 
Because our old home was obtained through an inheritance, we were unfamiliar with home buying process and consequently quite nervous about all the things we did not know.  Glen was very patient with us and explained everything that we needed to know clearly and thoroughly, and he was quite knowledgeable about the ins and outs of the process. He was always prompt in returning our (many!!) phone calls and the listing and marketing materials he put together were beautiful.
 
In addition to his patience and willingness to hold our hands through what could have been an overwhelming process without him, he gave us helpful tips on preparing our home for showing.  He was quite flexible and always made himself available to us at our convenience.  Several times he and Shannon came to our home in the evening after work to fill out paperwork, go over offers, etc. 
 
With Glen’s help, we had two offers for over our asking price after less than a week on the market and he helped us negotiate a great deal on our fabulous new home.  Working with Glen was a wonderful experience.  I would highly recommend him (and have already done so to a neighbor) and we plan on using him again if we are ever in the market for a new home in San Diego.
 
Sincerely,
 
Chris and Rachel  

My husband Toni & I would like to tell of the continued fantastic service we have been receiving from Shannon & Glen. Over the years we have bought and sold multiple investment properties, along with our two personal residences. We have also had the pleasure of working together with Shannon & Glen in the refinancing of numerous properties.
 
Shannon and Glen are always available to help answer questions or help put our minds at ease during the various stages of buying, selling and refinancing. I really feel that they always have our best interest in mind. They listen to our needs, wants and concerns. We fell as though they are watching out for us and have always helped us find the lowest rates and the best loans. They have always made each transaction positive and productive.

Thank you for all the hard work.  We are glad we have had the continued opportunity to work with Shannon & Glen, and will continue to recommend them to ALL of our family and friends!
 
Best Wishes,
 
Rebecca & Toni 

Dan and Fonny

We are very happy to have your assistance in the selling of our home and our new purchase. If we ever need to buy or sell again in the future, you will definitely be our contact. We are also recommending you to our friends!

Best Regards,
Don & Kathy

I am very grateful to you and your team for selling our house. The team effort has been wonderful. I am impressed with the support and attention to detail that your team has given me. I would recommend your team to anyone planning on selling their home. Besides making my house presentable, it was sold in a fast and timely manner for top dollar.

Thank your for all your efforts,
Joy R.
 

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